Privacy Policy

This Privacy Policy explains how 360° Foodie ("we", "us", or "our") collects, uses, shares, and protects personal information when you use our website, mobile application, and related services.

By using our Service, you acknowledge that your information will be handled as described in this policy.

Account information such as your name, email address, phone number, and delivery addresses when you register or update your profile.

Order and transaction details including items ordered, payment method (where applicable), order history, and communications with support.

Device and usage data such as app version, device type, IP address, and interaction with features, which helps us improve performance and security.

Location information when you enable location services, to show nearby restaurants and support delivery.

To process and fulfil orders, provide delivery updates, and handle customer support requests.

To personalise your experience, including restaurant recommendations, offers, and relevant promotions where permitted.

To maintain platform security, prevent fraud, enforce our terms, and comply with legal obligations.

To send service-related messages such as order confirmations and important account notices. Marketing messages are sent only where you have opted in or as permitted by law.

With restaurant and delivery partners as needed to complete your orders.

With payment and technology providers who help us operate the Service, subject to appropriate safeguards.

When required by law, regulation, court order, or to protect the rights, safety, and security of users and our business.

We do not sell your personal information to third parties for their independent marketing purposes.

We retain personal information for as long as needed to provide the Service, meet legal requirements, resolve disputes, and enforce our agreements.

We implement reasonable technical and organisational measures to protect your data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on applicable law, you may request access to, correction of, or deletion of certain personal information, or object to specific processing activities.

You can update profile details in the app where available, manage notification preferences, and disable location access through your device settings.

To exercise privacy-related requests, email us at contact@360degreefoodie.com. We may need to verify your identity before processing certain requests.

Our Service is not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will take appropriate steps to delete it.

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest revision.

For privacy questions or concerns, contact contact@360degreefoodie.com. Instructions for deleting your account are available on our delete account page.